What is the Ayaksa Customer Service Policy?
As Ayaksa Foot Health Center, we work to increase customer satisfaction and loyalty by constantly improving ourselves and finding solutions to our customers' foot problems with our products and services. With this perspective, Ayaksa.com started its activities in 2009. The service point of our foot health center was established in Ataköy A Plus AVM in 2011.
1-Our customers can reach us through all communication channels (www.ayaksa.com, e-mail, telephone and social media) and convey their requests, suggestions and 2-2-feedback regarding our services and products.
3-Our expert staff takes care of the demands/suggestions and opinions of our customers.
4-It is important to get down to the root causes of complaints and suggestions, and to implement permanent improvements in our systems and processes.
5-Honest and open communication is established with our customers, care is taken to provide full and timely information, and that the information is clear and understandable.
6-Satisfaction surveys and interviews made with our customers are analyzed in detail.
7-Financial responsibility is not imposed on our customers for the resolution of complaints.
8-Our customers' personal information is kept secure.
9-Quality service is provided to our customers not only during the sale of products and services, but throughout the entire relationship with Ayaksa.
Customer satisfaction processes and commitment to the “Customer Service Policy”; We would like to inform you that it will be constantly monitored by Ayaksa Management and that we aim to take it to a higher level with the joint participation and support of all relevant departments.
When expressing your requests and opinions to Ayaksa, do not forget to include the following information.
1-Your contact information (Your phone number and surname)
2-Information describing your complaint (Image, screenshot, receipt, etc.)
You can reach the official Instagram and Facebook account of Ayaksa here.
